About Us
Here's a thought:
You should not judge your insurance broker solely according to the quality of the cover you get, or even how much you pay in premiums.
Why?
Because any broker worth the name should get you the right cover at the right price. Rather you should assess the service you receive according to its overall impact on the performance of your business.
Does it enhance your efficiency Does it reduce the risks you face?
Does it manage claims in a way that minimises their impact on your business?
In short, does it improve your overall profitability?
More than just Insurance
At Franklands, we believe the services of an imaginative insurance broker should have a significant impact on your bottom line.
And that does not mean simply cutting premiums.
It means providing advice that improves your performance and thus boosts your profitability. This advice will relate to risk. If risk is controlled or even eliminated, your operation will function more efficiently.
Our job is not merely to arrange insurance cover. Our job is to work in partnership with you to create a wholly integrated insurance and risk management solution.
Putting You First
At Franklands, we expect to make a difference to how your business performs. We expect to do this because we think differently. We adopt an innovative approach. We look at things from your perspective. Then we build the insurance and advice solution around you.
We develop meaningful relationships with a select group of insurers. They respect our commitment, our passion, our integrity. And through us they respect our clients.
We ensure that the quality of your management, your procedures and your expertise are reflected in the price you pay.
Looking to the long term
At Franklands, we believe that close relationships with our clients will result in lasting benefit. We do not only perform at renewal date. We believe in an enduring and developing relationship based on regular contact throughout the year.
Delivering the best service means investing in the best staff. We are committed to the development of our people because we know you want to talk to qualified insurance professionals. We believe in personal service, from the moment we answer the phone to the time we spend helping you sort out a claim.