Each member of our dedicated service delivery team takes pride and personal responsibility for the clients under their care. Our refreshing, positive, one to one approach is in stark contrast to the approach of many of our competitors.
We actively encourage our staff to study for professional qualifications, the majority of our staff hold at least one Chartered Insurance Institute qualification.
We also employ a dedicated training manager to help develop their careers and thus help them to care for you.
"Very competent, professional company, we would willingly recommend you to anyone. Many thanks for all you do, we rely on you to deal with this aspect of our business and are very happy."
T&T Wright Builders
Case Study
Franklands has been appointed to handle the UK cover for a global manufacturer of plastic storage solutions.
Franklands arranged the UK cover for the global firm following a detailed evaluation of the client's operation and its specific requirements, which involved a site visit and a series of one-to-one meetings at the company's UK headquarters.
The national broker who had previously handled the account was offering telephone based services only.
Franklands is now partnered with the company's global broker in Switzerland. Having corrected a number of errors in the insurance cover, Franklands has dovetailed the UK and global insurance policies.
Barbara Kapoor Head of Finance at George Utz Ltd commented "Franklands offer a very personal friendly and professional service. They certainly know the insurance business inside out, a couple of meetings and they were able to save us some 30% on premiums whilst improving our cover."
