Our business is entirely based around listening to the needs of our clients. Our service culture, our risk analysis, clear documentation and risk management advice all result directly from listening to the demands of our customers.
In response to an increasing demand from our clients for electronic documentation we have made a significant I.T. investment. All of our documentation is scanned and backed up to our main server and backed up to a second server at a secure remote location.
"We have enjoyed a valuable relationship with Franklands over many years.
Our business does not suit a standard hotel package coverage and Franklands provides us with a wide range of cover that is easy to comprehend. They demonstrate a full understanding of our trade and our requirements and we continue to be impressed by their prompt personal service and great attention to detail."
Ardencote Manor Hotel
Case Study
Commercial insurance specialist, Franklands, has provided vital help to Motivcom PLC through their dedicated service programme.
Motivcom PLC is the UK's leading business services group offering marketing communications, events, motivation and incentive expertise to major blue chip corporate clients throughout the UK and Europe.
The company employs 550 staff over six UK offices plus a further office in Paris.
Finance Director Sue Hocken commenting on Franklands said "With a company as diverse and dynamic as Motivcom it was essential that we chose a broker offering excellent and proactive service.
We were previously insured via a National Broker who were simply not meeting our needs. We have been delighted with Franklands approach. Their technical knowledge, prompt service and willingness to help are in complete contrast to our previous broker and we are happy to recommend them to others.
